Call Waiting

Description

This feature allows a subscriber engaged in an existing call to be given an indication that another caller is attempting to obtain a connection to the engaged subscriber. The called subscriber receives call waiting tone and the calling subscriber receives audible ringing or a recorded announcement followed by audible ringing. The called subscriber can then choose whether to answer the call (therefore placing the existing caller on hold) or remain with the current caller and ignore the new caller.

The Call Waiting feature applies to the first call made to a busy subscriber. Subsequent callers will receive a busy tone when there is a current caller waiting.

Operation

To terminate the current call and answer the waiting caller:

1. During a normal conversation with another party the subscriber will hear Call Waiting tone to indicate a caller is waiting. The Call Waiting Tone is a single beep, which is repeated only once after a ten second delay.

2. The called subscriber goes on-hook. The current call is terminated (depending upon disconnect control programing).

3. The called subscriber’s telephone is rung.

4. The called subscriber goes off-hook.

5. The called subscriber and the waiting party are connected.

To answer a waiting call and retain the current caller:

1. During a normal conversation with another party the subscriber will hear Call Waiting tone to indicate a caller is waiting. The Call Waiting Tone is a single beep, which is repeated only once after a ten second delay. Flashing the switchhook or pressing the recall button will place the current caller on soft hold.

2. The subscriber is connected to the new caller. The caller on soft hold remains held while the subscriber is connected to the new caller.

To return to the original call:

1. Flash the switchhook or press the recall button. The new caller is placed on soft hold.

2. The subscriber is connected to the original caller.

3. The subscriber may alternate between the two callers by flashing the switchhook or pressing the recall button.