Call Forwarding No Answer

Description

This feature allows a subscriber to have all calls forwarded to another (selected) directory number when the call remains unanswered for a predefined period of time.

Operation

To set up Call Forwarding No Answer:

1. Lift the handset. Dial tone is returned.

2. Dial the Call Forwarding No Answer - Activation feature access code78#. Recall dial tone is returned.

3. Dial the directory number where calls are to be forwarded. The call is completed normally, and when the call is answered the forwarding is activated for subsequent calls. If the forwarding destination does not answer, is busy, or has Do Not Disturb activated, the Call Forwarding will be activated if the subscriber repeats the set up procedure within two minutes of the first attempt. This second attempt will be followed by confirmation tone to indicate successful feature activation.
4. If this feature is not enabled, subscribers attempting to set up Call Forwarding No Answer will receive the intercept treatment programed for ‘Service Category Violation’ in the Intercept Handling Assignment view.

To Cancel Call Forwarding No Answer:

1. Lift the handset on the telephone which is to have the feature canceled. Dial tone is returned.

2. Dial the Call Forwarding No Answer - Deactivation access code79#. Confirmation tone is returned.

3. The feature is deactivated. Replace the handset.